Business Support Services Industry Research

Quality Industry Data

If you're trying to figure out the industry's market size, average annual revenue, forecast for growth or decline, geographic distribution in the United States, top companies, and similar statistics, you've come to the right place.

We've gathered all the key statistics and data for the Business Support Services industry into one simple, yet comprehensive research report. This 2012 Pell Research market analysis report provides the high quality industry statistics you can rely on.

Thousands of companies have used our research, from small startups to the largest consulting firms. Gain a competitive edge today with the Pell Research Business Support Services industry report.

Related Industries

The business support services has become more mainstream as companies of all sizes find cost advantages from outsourcing. Companies can continue to diversify and offer an ever expanding range of outsourced services with existing clients and acquiring new ones by highlighting full functionality. New entrants have ample opportunity to enter the market through specialization. As companies expand t...

Market Size and Forecast for Business Support Services

Forecast	2011	2012	2013	2014	2015	2016
Market Forecast ($ billions)	Data provided in industry report

Five-year projections show growth trends in industry sales and revenues. This economic model is based on short- and long-term trends. The industry size is determined by total revenue generated within the industry from all products and services. Growth and decline in the industry shows the total opportunity for companies. The Business Support Services industry report reveals both the historical trends and five-year forecast, calculated by Pell Research's econometric models. The market share, measured in billions of dollars, includes both public and private companies. Use this information to identify industry trends and predict future growth patterns.

Geographic Share by State in the US

Market by State

The historical market size by state shows how large the local opportunity is, and how many companies are located in the region. Growth rates by state are affected by the regional economic conditions. View data by state to pinpoint profitable and nonprofitable locations for companies in the Business Support Services industry in the United States.

Northeast Region

Industry conditions in the Northeast show competitive trends specific to this region compared to individual states and the national average.

Market Size ($ millions)	2006	2007	2008	2009	2011
Maine	Data provided in industry report
Massachusetts
Connecticut
New Jersey
New Hampshire
New York
Pennsylvania
Rhode Island
Vermont

Midwest Region

Learn how companies are performing in each state within the midwest. The data reflect total sales from firms located in this area.

Market Size ($ millions)	2006	2007	2008	2009	2011
Illinois	Data provided in industry report
Indiana
Iowa
Kansas
Michigan
Minnesota
Missouri
Nebraska
North Dakota
Ohio
South Dakota
Wisconsin

Southern Region

In the South, see total Business Support Services sales for companies located in each state.

Market Size ($ millions)	2006	2007	2008	2009	2011
Arkansas	Data provided in industry report
Delaware
District of Columbia
Georgia
Kentucky
Louisiana
Maryland
Mississippi
North Carolina
Oklahoma
South Carolina
Tennessee
Texas
Virginia
West Virginia

Western Region

Market Size ($ millions)	2006	2007	2008	2009	2011
Arizona	Data provided in industry report
California
Colorado
Hawaii
Idaho
Montana
New Mexico
Nevada
Oregon
Utah
Washington
Wyoming

Income Statement (Average Financial Metrics) for Business Support Services

Pell Research has analyzed Business Support Services financial statements to determine the industry average forces:

• Cost of goods sold
• Compensation of officers
• Salaries and wages
• Employee benefit programs
• Rent paid
• Advertising and marketing budgets

The report includes a traditional income statement from an "average" company (both public and private companies included).

Products and Services Breakdown

Description	Revenue ($ millions)
Industry Total
Doc Prep Services (Inc Edit, Proofreading, Layout, Desktop Pub)
Typing Services
Doc Finishing Services (Inc Binding, Mounting, Laminating, Folding)
Copying & Reproduction Services
Stenographic Services (Include Court Reporting Services)
Telemarketing Services
Telephone Answering & Messaging Services
Mailroom Services & Mailbox Rentals
Mail Presorting Services & Address Barcoding
Fax Transmission Services
Packaging & Labeling Services
Debt Recovery & Collection Services
Individual Debt Collection
Commercial Debt Collection
Collateral Recovery & Repossession Services
Credit Rating Services
Individual Credit Rating Services
Commercial Credit Rating Services
Real-Time Captioning & Dubbing Services
Fundraising Org Services (Contract/Fee Basis - Client, Ind, Or Orgs)
Distance Conferencing Services
Investigation Services
Printing Services
Convention & Trade Show Organization Services
Public Relations Services
Event Management Services
Resale Of Merchandise
All Other Operating Receipts

Salary Information for Employees Working in Business Support Services

Identify the average workforce distribution in a typical Business Support Services company, along with the average annual salary brackets for these positions.

Title	Percent of Workforce	Bottom Quartile	Average (Median) Salary	Upper Quartile
Management Occupations	2%	Data provided in report
Chief Executives	0%
General and Operations Managers	1%
Sales and Related Occupations	37%
Telemarketers	32%
Office and Administrative Support Occupations	52%
Customer Service Representatives	37%

Government Contracts

In 2008, the federal government spent a total of $772,398,216 on Business Support Services. It has awarded 5,933 contracts to 1,297 companies, with an average value of $595,527 per company.   

Company	Address	Key Contact
Data provided in industry report

Industry Research Resources

University of Pittsburgh Industry Research Resources
GreenBook Market Research Companies